Zero1 mobile plans review

Contents

In this guide:

Zero1 mobile SIM-only plans
Zero1 phone and device plans
How to sign up for a Zero1 mobile plan
Zero1 mobile plan add-ons
Zero1 mobile data roaming
Zero1 mobile customer service
Zero1 mobile FAQ

Zero1 is a mobile virtual network operator (MVNO) in Singapore that has been operating on the Singtel network since 2017. If you're after a cheap 4G or 5G plan with great coverage and solid roaming inclusions, Zero1's prices are hard to beat. That said, if you're a big talker or texter, you may struggle with their limited inclusions, and don't expect any additional perks like streaming service subscriptions or referral bonuses.

Pros

Low cost
Singtel network coverage
Good roaming inclusions

Cons

Fewer call and SMS inclusions
No perks

Zero1 mobile plans

Zero1 offer a mix of 4G and 5G offerings. They are all contract-free and don't charge excess data charges, making them excellent choices for kids and seniors. They also have free caller ID, free incoming calls and free incoming SMS, with most 4G plans also offering a 5G trial for a limited time.

Zero1 4G plans

#1	Zero1	Zero1 Starter Prime 4G 200GB data on Singtel's 4G network 300 Minutes 100 Messages Deal: Roam Malaysia 100GB for 365 days $7.06 Min. cost $7.06 Go	$7.06 Min. cost $7.06	Go
#2	Zero1	Zero1 Jumbo Value 101GB data on Singtel's 4G network 301 Minutes 101 Messages Deal: Free 5G trial for 6 months $7.70 Min. cost $7.70 Go	$7.70 Min. cost $7.70	Go
#3	Zero1	Zero1 Streamo Bold 4G 300GB data on Singtel's 4G network 300 Minutes 100 Messages Deal: 5G included for 6 months + 600GB roaming in Malaysia & Indonesia for 365 days $10.10 Min. cost $10.10 Go	$10.10 Min. cost $10.10	Go
#4	Zero1	Zero1 Movemo Vibe 4G 400GB data on Singtel's 4G network 300 Minutes 100 Messages Deal: 5G included for 6 months + 600GB roaming in Malaysia & Indonesia for 365 days $12 Min. cost $12 Go	$12 Min. cost $12	Go
#5	Zero1	Zero1 Jumbo Joy 401GB data on Singtel's 4G network 701 Minutes 201 Messages Deal: Free 5G trial for 6 months $12.70 Min. cost $12.70 Go	$12.70 Min. cost $12.70	Go

Zero1’s cheapest offering is the Starter Prime SIM Only 4G plan, which costs $7.06 per month for 200GB of max-speed local data, 300 outgoing local call minutes and 100 outgoing local SMS. It also includes 100GB of Malaysia roaming data (valid for 365 days) and 5GB of data to Malaysia, Indonesia, Thailand, Taiwan, the Philippines and India.

Next up is the Zero1 Jumbo Value plan, which costs $7.70 per month. It comes with 201GB of local data, 101 IDD minutes to Bangladesh, China, India, Indonesia, Malaysia, Myanmar and the Philippines, plus 301 local minutes and 101 SMS. For the first six months, new non-Singtel network port-ins also get a free 5G trial for six months.

Zero1’s next plan is the Streamo Bold SIM Only 4G, which costs $10.10 per month for 300GB of max-speed local data, 300 outgoing local call minutes and 100 outgoing local SMS. It also includes 600GB of Malaysia roaming data (valid for 365 days) and 12GB of data to Malaysia, Indonesia, Thailand, Taiwan, the Philippines, India, Japan, South Korea, Australia, China, Hong Kong, Macau, and Vietnam. It also includes a six-month 5G trial for new non-Singtel port-ins.

The next Zero1 plan is the Movemo Vibe SIM Only 4G. It costs $12 per month for 400GB of max-speed local data and has 300 outgoing local call minutes, plus 100 outgoing local SMS. This Zero1 plan also includes 12GB of roaming data for 13 Asia-Pacific destinations, and 600GB of roaming data for use in Malaysia and Indonesia over a 365-day period. Like Zero1's other 4G plans, it includes a 6-month 5G trial for non-Singtel port-ins.

Zero1's final 4G plan is the Jumbo Joy plan. For $12.70 per month, it includes 401GB of local data, 201 IDD minutes to Bangladesh, China, India, Indonesia, Malaysia, Myanmar and the Philippines, 701 local minutes, and 201 local SMS. As with previous plans, you get a six-month 5G trial if you're a non-Singtel port-in.

Zero1 5G plans

#1	Zero1	Zero1 Streamo Freedom 4G 400GB data on Singtel's 5G network in selected areas with 5G devices 600 Minutes 100 Messages Deal: 600GB roaming in Malaysia, Indonesia and Thailand for 365 days $15 Min. cost $15 Go	$15 Min. cost $15	Go
#2	Zero1	Zero1 Movemo Dash 5G 500GB data on Singtel's 5G network in selected areas with 5G devices 300 Minutes 100 Messages Deal: 600GB roaming in Malaysia, Indonesia and Thailand for 365 days $20 Min. cost $20 Go	$20 Min. cost $20	Go
#3	Zero1	Zero1 Jumbo Pro 5G 701GB data on Singtel's 5G network in selected areas with 5G devices 1001 Minutes 201 Messages $20.40 Min. cost $20.40 Go	$20.40 Min. cost $20.40	Go

Zero1 offers three 5G plans, the first being the Streamo Freedom plan, which costs $15 per month for 400GB of local data, 20GB per month of roaming data to 13 APAC destinations, a further 600GB for Malaysia and Thailand (365-day expiry), 600 local minutes and 100 local SMS.

In the middle is the Movemo Dash 5G plan, which costs $20 per 30 days. It comes with 500GB of max-speed local data, 600 outgoing local call minutes and 100 outgoing local SMS, plus 600GB roaming data for use in Indonesia, Thailand and Malaysia (valid for 365 days). It also includes 20GB of roaming data for Malaysia, Indonesia, Thailand, Taiwan, the Philippines, India, Japan, South Korea, Australia, China, Hong Kong, Macau, and Vietnam.

Finally, we have the Jumbo Pro plan. For $20.40 per month, it comes with 701GB of local data, 601 IDD minutes to Bangladesh, China, India, Indonesia, Malaysia, Myanmar and the Philippines, 1,001 local minutes and 201 local SMS.

Also consider:

#1	MyRepublic	MyRepublic 4G Flex 150GB data on M1 4G network 100 Minutes 50 Messages $6/mth Min. cost $6 Go	$6/mth Min. cost $6	Go
#2	Zero1	Zero1 Starter Prime 4G 200GB data on Singtel's 4G network 300 Minutes 100 Messages Deal: Roam Malaysia 100GB for 365 days $7.06 Min. cost $7.06 Go	$7.06 Min. cost $7.06	Go
#3	CMLink	CMLink 200GB 4G SIM Only 200GB data on Singtel's 4G network 300 Minutes 100 Messages Deal: 100GB Malaysia roaming for 365 days + enjoy a 5G trial when you port in. $7.70 Min. cost $7.70 Go	$7.70 Min. cost $7.70	Go
#4	VIVIFI	VIVIFI Roam Value 4G 200GB data on Singtel's 4G network 300 Minutes 100 Messages $7.70 Min. cost $7.70 Go	$7.70 Min. cost $7.70	Go
#5	ZYM Mobile	ZYM Mobile Roam Saver 4G 200GB data on Singtel network 300 Minutes 100 Messages Deal: Free eVoucher worth $190 + 1x chances to win Galaxy Buds 3, worth $258 $7.77 + $3 Upfront Min. cost $10.77 Go	$7.77 + $3 Upfront Min. cost $10.77	Go
#6	Maxx	Maxx 290GB SIM Only 290GB data on M1 network 500 Minutes 99 Messages Deal: Online Exclusive: $7.90 promotional price for the first 12 cycles for new sign-ups and number port-ins $7.90 Min. cost $7.90 Go	$7.90 Min. cost $7.90	Go

Zero1 phone and device plans

Listed as “promotions”, Zero1 sells a selection of OPPO smartphones and tablets that can be bought outright or paid off via Shopee instalments. If you buy an OPPO phone, it comes with four months of the Movemo Vibe SIM Only 4G plan.

Follow these steps to sign up for a Zero1 SIM-only plan:

Click the ‘Go to Site’ button next to the Zero1 plan that’s right for you.
On the Zero1 website, click the ‘Explore our plans’ button beneath the corresponding Basic, Standard or Jumbo options.
Scroll down and click the ‘Get the plan now’ button beneath the plan you’d like to confirm selection.
Create a Zero1 account with an email address and password.
Follow the prompts to complete the sign-up process.

Zero1 mobile plan add-ons

Zero1 has a couple of add-ons for customers. Parental control filters are available for $5.45 per month, with a once-off $10.90 registration fee. Zero1 also offers travel insurance quotes via Travel Easy and Travel Easy Pre-Ex. The telco also reportedly has entertainment add-ons in the works. IDD calls and international SMS outside of what’s included in the plans are charged at a pay-as-you-go rate.

Zero1 mobile data roaming

Zero1 mobile plans include up to 20GB of roaming data to 13 destinations: Australia, China, Hong Kong, Indonesia, India, Japan, Macau, Malaysia, Philippines, South Korea, Taiwan, Thailand and Vietnam. There are also two other options for data roaming with Zero1.

The first is to use Zero1 2Go, which is a travel SIM or eSIM service that’s either charged per eligible destination or region. It supports 60+ global destinations. Prices start at around $3 for 1GB of roaming data for a single location with seven-day expiry, then go up to $50+ for more data and 30-day durations in regions or faraway destinations.

The other Zero1 travel option is roaming packages. Here’s the list of Zero1 mobile data roaming add-ons for eligible SIM-only plans:

RoamLite Indo Thai (seven-day expiry): $2 for 1GB of data for use in Indonesia and Thailand.
RoamLite MY (30-day expiry): $5 for 8GB of data for use in Malaysia.
RoamLite Asia (30-day expiry): $12 for 5GB of data for use in 19 Asia-Pacific destinations: Australia, Bangladesh, Cambodia, Hong Kong, India, Indonesia, Israel, Japan, Macau, Malaysia, Nepal, New Zealand, Pakistan, Philippines, South Korea, Sri Lanka, Taiwan, Thailand, Vietnam.
RoamLite MY (30-day expiry): $16 for 30GB of data for use in Malaysia.
RoamLite Euro & USA (30-day expiry): $24 for 6GB of data for use in 45 European and American destinations: Armenia, Austria, Belgium, Bulgaria, Canada, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Greece, Guernsey, Hawaii, Hungary, Ireland, Isle of Man, Italy, Jersey, Kazakhstan, Kuwait, Kyrgyzstan, Latvia, Lithuania, Luxembourg, Mexico, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, Saudi Arabia, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, Ukraine, United Kingdom, and United States of America.
RoamLite Euro & USA (30-day expiry): $35 for 10GB of data for use in 45 European and American destinations (listed above).
Roam MIT (30-day expiry): $6 for 8GB of data for use in Malaysia, Indonesia and Thailand.
Roam AsiaPac (30-day expiry): $8 for 8GB of data for use in India, Indonesia, Malaysia, Taiwan, Thailand and Vietnam.
Roam Malaysia (30-day expiry): $50 for 10GB of data for use in Malaysia.
Roam Malaysia (seven-day expiry): $5 for 1GB of data for use in Malaysia.
Roam Thailand (seven-day expiry): $5 for 1GB of data for use in Thailand.
Roam Indonesia (seven-day expiry): $5 for 1GB of data for use in Indonesia.
Roam AP (30-day expiry): $18 for 1GB of data for use in 17 Asia-Pacific destinations: Australia, Brunei, Cambodia, China, Hong Kong, India, Indonesia, Japan, South Korea, Laos, Macau, Malaysia, New Zealand, Philippines, Taiwan, Thailand and Vietnam.
Roam World (30-day expiry): $40 for 6GB of data for use in 80 global destinations: Albania, Argentina, Armenia, Australia, Austria, Bangladesh, Belgium, Brunei, Bulgaria, Burkina Faso, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Ecuador, Egypt, Estonia, Fiji, Finland, France, Germany, Ghana, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Laos, Latvia, Lithuania, Luxembourg, Macau, Malaysia, Mexico, Mongolia, Netherlands, New Zealand, Nigeria, Norway, Pakistan, Panama, Papua New Guinea, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Slovak Republic, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Timor-Leste, Turkey, United Arab Emirates, United Kingdom, Ukraine, United States of America, Uzbekistan and Vietnam.

Zero1 mobile customer service

Often, a telco's true value isn't found until you encounter an issue with your service. Well, according to Seedly, Zero1 has that base covered with a 4-star rating overall and a 4.3-star rating for customer support.

In terms of support channels, there's a knowledge base available on Zero1's website, but since this is a virtual telco, there is no way to contact the support team via phone. However, you can lodge a support ticket via their website, send their Facebook page a message, or get in-person help at their customer service centre, located at 25 Harper Rd, #01-06 Harper Point, Singapore 369683.

Zero1 mobile FAQ

What network does Zero1 use?

Zero1 SIM-only plans use the Singtel network.

How do I activate my Zero1 SIM card?

Either use the Zero1 app or activation page to activate your SIM card. Input your Zero1 SIM card serial number or scan the barcode, then verify your identity via Singpass to complete activation.

How do I check my Zero1 usage?

Check your Zero1 usage via the Zero1 app. Log in to your account, then head to the ‘Usage’ section for more information.