VIVIFI in Singapore is a mobile virtual network operator (MVNO) that uses the Singtel mobile network. They've been in the telco sphere since 2019, and offer a range of no-contract 4G and 5G plans. They also provide plenty of perks, like eSIMs for all its SIM-only plans, roaming data inclusions, and free caller ID.
- Generous data roaming inclusions
- Free incoming calls and SMSes
- Award-winning customer service
- No customer service hotline or live chat
VIVIFI mobile plans
All VIVIFI plans operate on a monthly payment cycle. They also have free incoming calls from Singaporean numbers, free incoming SMS (global), free caller ID, no excess local charges, and no extra charge for a physical SIM card.
VIVIFI 4G plans
|
#1
|
VIVIFI
Roam Value 4G
$7.70
Min. cost $7.70
|
|
#2
|
VIVIFI
Lite 4G
$9
Min. cost $9
|
|
#3
|
VIVIFI
Vibe 4G
$10
Min. cost $10
|
|
#4
|
VIVIFI
Plus 20 4G
$11.50
Min. cost $11.50
|
In terms of 4G plans, VIVIFI offers four options.
The cheapest 4G VIVIFI plan we track in our database is the Roam Value SIM Only 4G, which costs $7.70 per month for 200GB of data, 300 outgoing local call minutes and 100 outgoing local SMS. In terms of roaming, you also get 100GB of Malaysia data (365-day expiry) and 5GB per month for six Asian destinations. Non-Singtel port-ins also get three months of free 5G access. Compared to competing plans with similar inclusions in our database, this VIVIFI plan is among the cheapest.
Close behind is the VIVIFI Lite SIM Only 4G, which costs $9 per month for 3GB of local data, 600GB of Malaysia data (valid for 365 days), 500 outgoing local call minutes and 20 outgoing local SMS. Although this plan is good for low-data users, there are better value plans in our database.
The next cheapest plan is the VIVIFI Vibe SIM Only 4G. It costs $10 per month for 300GB of local data, and 600GB of Malaysia and Indonesia data (valid for 12 months). It also includes 12GB of Asia roaming data for 13 destinations, 588 outgoing local call minutes and 100 outgoing local SMS. New non-Singtel port-ins are also eligible to receive six months free 5G access.
The next 4G plan on offer is the VIVIFI Plus 20 4G plan. It costs $11.50 per month, and comes with 300GB of local data for the first 12 months, then 270GB per month thereafter. You'll also get access to unlimited (speed-managed) data if you fly through your allocated data. You'll also get 600GB of Malaysia data (valid for 12 months), 400 local outgoing minutes and 200 SMSes.
VIVIFI 5G plans
|
#1
|
VIVIFI
Roam Max 5G+
$15
Min. cost $15
|
|
#2
|
VIVIFI
Roam Asia Super 5G+
$15
Min. cost $15
|
|
#3
|
VIVIFI
Roam Premium 5G+
$29.90
Min. cost $29.90
|
If you're after 5G connectivity, VIVIFI has three plans on offer.
Currently, the cheapest is the Roam Asia Super 5G+ plan, which comes with 400GB of local data, 600GB of roaming data to Malaysia, Indonesia, and Thailand (365-day expiry), plus 20GB roaming data per month to 13 destinations, 50GB additional roaming data for Japan, Korea and Australia (365-day expiry), 800 outgoing minutes, and 100 local SMS.
The middle plan is the Roam Max 5G+ plan, which includes 600GB of local data, 800GB of Malaysia, Indonesia and Thailand data (valid for 12 months), 1,000 local minutes and 300 SMSes for $15 per month for the first 12 months before reverting to $19.95. This VIVIFI plan also has 20GB of roaming data per month for use in 13 Asia destinations.
At $29.90 per month is the most expensive plan, Roam Premium 5G+, which has 1TB of local 5G data, 1TB of Malaysia, Indonesia and Thailand data (one-year expiry), 2,000 outgoing local call minutes and 500 outgoing local SMS. It also includes 30GB roaming data per month for 13 Asia Destinations, plus a one-off 25GB bonus to those same destinations (365-day expiry).
Also consider
|
#1
|
Zero1
Starter Prime 4G
$7.06
Min. cost $7.06
|
|
#2
|
CMLink
200GB 4G SIM Only
$7.70
Min. cost $7.70
|
|
#3
|
ZYM Mobile
Roam Saver 4G
$7.77
+ $3 Upfront
Min. cost $10.77
|
|
#4
|
MyRepublic
4G Vibe
$7.90/mth
Min. cost $7.90
|
|
#5
|
Maxx
290GB SIM Only
$7.90
Min. cost $7.90
|
|
#6
|
Eight
Editor's Pick
Double Eight 4G SIM Only
$8
Min. cost $8
|
How to sign up for a VIVIFI mobile plan
Follow these steps to sign up for a VIVIFI mobile plan:
- Use the ‘Go to Site’ button next to the corresponding VIVIFI SIM-only mobile plan below.
- 200GB data
- on Singtel's 4G network
- 300 Minutes
- 100 Messages
- 3GB data
- on Singtel's 4G network
- 300 Minutes
- 20 Messages
- 300GB data
- on Singtel's 4G network
- 588 Minutes
- 100 Messages
- Deal: Free 5G Trial for 6 months (non-Singtel port in)
- 300GB data
- on Singtel's 4G network
- 400 Minutes
- 200 Messages
- 600GB data
- on Singtel's 5G network in selected areas with 5G devices
- 1000 Minutes
- 300 Messages
- Deal: 5G+ Launch Bonus: $15/mth for the first 12 months, thereafter $19.95/mth
- 400GB data
- on Singtel's 5G network in selected areas with 5G devices
- 800 Minutes
- 100 Messages
- Deal: 5G+ Launch Bonus: 50GB Roaming to Japan, Korea, Australia (One-time, 365 days validity)
- 1024GB data
- on Singtel's 5G network in selected areas with 5G devices
- 2000 Minutes
- 500 Messages
- Deal: 5G+ Launch Bonus: 25GB roaming to 13 Asia Destinations (one-time)
- On the VIVIFI website, click the ‘Learn more’ button beneath the same plan to confirm selection.
- Use the ‘Log in / Register’ button to sign up for a VIVIFI account with an email address and password.
- Select whether you’d like to get a new number or whether you’re porting in with an existing number.
- Choose either a no-cost eSIM or pay $5.50 for delivery of a physical VIVIFI SIM card.
- Confirm your plan selection, then follow the prompts to complete sign-up.
|
#1
|
VIVIFI
Roam Value 4G
$7.70
Min. cost $7.70
|
|
#2
|
VIVIFI
Lite 4G
$9
Min. cost $9
|
|
#3
|
VIVIFI
Vibe 4G
$10
Min. cost $10
|
|
#4
|
VIVIFI
Plus 20 4G
$11.50
Min. cost $11.50
|
|
#5
|
VIVIFI
Roam Max 5G+
$15
Min. cost $15
|
|
#6
|
VIVIFI
Roam Asia Super 5G+
$15
Min. cost $15
|
|
#7
|
VIVIFI
Roam Premium 5G+
$29.90
Min. cost $29.90
|
VIVIFI mobile plan add-ons
VIVIFI calls its plan add-ons “Boosters”, and there are a few varieties. Customers on eligible 4G plans can use the Booster 5G + 10GB VIVIFI Booster to upgrade to 5G with 10GB data for $7.50 per month. VIVIFI offers monthly Boosters, some of which are only available for certain VIVIFI plans:
- VIVIFI Lite Top Up: $3.50 (monthly) for 1GB local data, 100 local call minutes and 100 local SMS.
- Booster 2GB: $4.50 (monthly) for 2GB local data.
- Booster 4GB: $5.50 (monthly) for 4GB local data.
- Booster 10GB: $14 (monthly) for 10GB local data.
- Booster 80GB: $20.50 (monthly) for 80GB local data.
- Booster 200 mins: $4.50 (monthly) for 200 local call minutes.
- Booster 1000 mins: $9 (monthly) for 1000 local call minutes.
- Booster 100 SMS: $3.50 (monthly) for 100 local SMS.
VIVIFI mobile data roaming
- VIVIFI Go (seven-day expiry): $3 for 1GB of data for use in either Indonesia, Malaysia or Thailand.
- VIVIFI Go (30-day expiry): $5 for 3GB of data for use in Malaysia, Indonesia, and Thailand.
- VIVIFI Go – ROAM15 (30-day expiry): $5 for 1GB of data for use in 6 destinations: Malaysia, Indonesia, Thailand, Philippines, Taiwan, and India.
- VIVIFI Go – ROAM14 (30-day expiry): $7 for 1GB of data, or $12 for 2GB of data for use in 13 destinations: Malaysia, Indonesia, Thailand, Philippines, India, Vietnam, Japan, South Korea, Australia, China, Hong Kong, Macau, and Taiwan.
- VIVIFI Go – ROAM4 (14-day expiry): $22 for 3GB of data for use in 4 destinations: China, Hong Kong, Macau, and Taiwan.
- VIVIFI Go – ROAM1 (14-day expiry): $17 for 4GB of data for use in 18 destinations: Australia, Brunei, Cambodia, China, Hong Kong, India, Indonesia, Japan, Laos, Macau, Malaysia, Myanmar, New Zealand, Philippines, South Korea, Taiwan, Thailand, and Vietnam.
- VIVIFI Go – ROAM2 (21-day expiry): $17 for 3GB of data for use in the above 18 destinations, plus 63 more: Albania, Argentina, Armenia, Austria, Bangladesh, Belgium, Bulgaria, Burkina Faso, Canada, Chile, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Ecuador, Egypt, Estonia, Fiji, Finland, France, Germany, Ghana, Greece, Hungary, Iceland, Ireland, Israel, Italy, Jordan, Kazakhstan, Kenya, Kuwait, Latvia, Lithuania, Luxembourg, Mexico, Mongolia, Netherlands, Nigeria, Norway, Pakistan, Panama, Papua New Guinea, Peru, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Slovakia, Spain, Sri Lanka, Sweden, Switzerland, Timor-Leste, Turkey, United Arab Emirates, United Kingdom, Ukraine, United States of America, and Uzbekistan.
- VIVIFI Go – ROAM3 (21-day expiry): $63 for 1GB of data for use in all of the destinations above, plus 66 more: Anguilla, Antigua and Barbuda, Aruba, Azerbaijan, Bahrain, Barbados, Belarus, Belize, Bermuda, Brazil, British Virgin Islands, Cape Verde, Cayman Islands, Chad, Cyprus, Dominica, Dominican Republic, El Salvador, Faroe Islands, Gabon, Georgia, Grenada, Guam, Guatemala, Guernsey, Haiti, Iran, Isle of Man, Jamaica, Jersey, Kyrgyzstan, Liechtenstein, Macedonia, Madagascar, Malta, Mauritius, Monaco, Montenegro, Montserrat, Morocco, Mozambique, Nauru, Nepal, Nicaragua, Niger, Oman, Palestine, Paraguay, Reunion, Rwanda, Serbia, Seychelles, Sierra Leone, Slovenia, South Africa, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Tajikistan, Tanzania, Tonga, Tunisia, Turks and Caicos, Uganda, Uruguay and Zambia.
- VIVIFI Go – ROAM4 (14-day expiry): $22 for 3GB of data for use in China, Hong Kong, Macau and Taiwan.
VIVIFI customer service
VIVIFI was recently ranked number one for Singapore's Best Customer Service by The Straits Times. However, there's not a whole lot of choice when it comes to their contact options. They don't have a live chat or a hotline, just an email address.
They're rated highly with a 4.2-star rating on Seedly, with their ease of porting and network coverage tied for the top spot. The most common complaint across recent reviews is the time it takes for a customer service representative to respond to emails. If a matter is urgent, there's no other choice but to wait for an email reply since there's no hotline or support centre.
VIVIFI mobile FAQs
What network does VIVIFI use?
VIVIFI SIM-only plans use the Singtel network, some on 4G and others that offer 5G.
Is VIVIFI good?
According to Opensignal data, the Singtel network (which VIVIFI operates on) is rated highly for video, games, downloads and uploads. It also has great 5G coverage and network availability.
How do I activate my VIVIFI SIM?
To activate your SIM, head to the VIVIFI SIM activation page and enter your order ID. Log in to your Singpass account, consent to data retrieval, confirm your details, and then submit your SIM activation request.
