How to turn on roaming for Singtel, Starhub, M1, GOMO and more

Roaming is a great way to use your mobile plan overseas. Before you roam, you need either a mobile plan that supports roaming, or an international roaming plan add-on. Then you want to confirm the mobile plan covers the area you're travelling to. To use roaming with an eligible plan or add-on while overseas, ensure roaming and mobile data are enabled. 

Before we look at how to turn on roaming for popular mobile providers in Singapore, here are popular mobile plans that include roaming support or offer it via separate add-ons.

How do I activate StarHub roaming?

Download the StarHub app on your phone. Open the app and select 'Mobile', then 'Roaming' to see the add-on options. Choose a roaming add-on, then select the date you'd like the roaming to start.

StarHub offers roaming in more than 195 destinations, with plans split into three geographical categories: Asia Pacific (19 countries), Global (51 countries), and Everywhere (152 countries).

StarHub offers the DataTravel Unlimited add-on, which includes unlimited data and costs $30 a day. StarHub also offers in-flight data and Maritime Connectivity (both for $25). Alternatively, there's a $10 add-on for 100MB of daily data.

Prepaid SIM users can also activate WOW Data Plans add-ons for one day to four weeks, ranging from 1GB to 4GB, with prices from $5 to $25.

Here's a look at popular StarHub mobile plans that support roaming add-ons.

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How do I activate Singtel roaming?

Download the My Singtel app for your phone to activate roaming. Launch the app, then select 'Roaming & Other Add-Ons'. Either select a roaming add-on or find one based on an eligible destination. Then activate roaming based on your intended travel date.

Singtel offers roaming plans that cover over 150 global destinations, across 4G and 5G networks. ReadyRoam data add-ons offer 30 days of data for a range of countries divided into the following categories: Neighbours (3 countries), Asia (18 countries), Worldwide (81 countries) and Others (157 countries).

There are also My Singtel app add-ons for frequent travellers and unlimited daily data. Additionally, dial #100# once your flight reaches cruising altitude to activate a 24-hour unlimited-data pass. If you want to text and call, use the SMSVoiceRoam 7 Days add-on, with a choice of four zones and 30 minutes of talk time plus 60 texts.

Here's a look at some popular Singtel plans that you can add roaming to.

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How do I activate SIMBA (TPG) roaming?

All SIMBA (formerly TPG Telecom) mobile plans include roaming, and the base data can be used freely throughout Singapore, Hong Kong and Malaysia (plus Indonesia, for plans $12 and above). Additionally, users can pay extra for excess data from $4 per gigabyte to $30 per gigabyte. Prices vary based on whether it's a Group A, B, C or D destination. No application is required to activate roaming.

SIMBA mobile plans include data roaming for 65 selected countries, with the full reach of destinations covering over 130 locations. Check out popular SIMBA plans below, which include roaming.

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How do I activate Circles.Life roaming?

Circles.Life users use the Circles.Life app to activate roaming. Download and open the Circles.Life app. Now select a roaming booster or add-on in terms of country, call minutes, data and duration. Once activated, international roaming is automatically switched on.

"GoRoam" roaming add-ons are available for short-term travel (seven days), while recurring "Super Roam" packs are perfect for longer visits. Packs are divided into the following countries: Asia (8 destinations), APAC Plus (17 destinations), Europe (21 destinations) and Global (17 destinations).

Circles.Life also offers a pay-as-you-go option for any countries not included in its roaming add-ons. Here's a look at some popular Circles.Life plans that support roaming add-ons.

How do I activate M1 roaming?

M1 offers add-ons for Pay Per Use Roaming and a Roaming Subscription. Pay Per Use Roaming is activated by default. A Roaming Subscription needs to be activated. First, download the My M1+ app. Open the app then head to the 'Roaming' tab. Now choose a destination. Tap 'Roaming Subscription' then 'Good to go' or 'Unsubscribe'. Choose 'Confirm' to activate or 'Yes, I am sure' if you selected 'Unsubscribe'.

The M1 Roaming Subscription has a $20 registration fee and a $10 monthly subscription. Usage charges vary by destination. Pay Per Use Roaming has free registration and subscription but usage charges also vary by destination. Alternatively, M1 offers a Data Passport from $15 a month or $2.95 a day per destination, with over 70 destinations to choose from.

Here's a look at some popular M1 mobile plans you can add roaming to.

How do I activate giga roaming?

All giga plans now come with free monthly roaming to Malaysia, Indonesia, Thailand, India, and South Korea. Depending on your plan, you can enjoy up to 10GB of monthly roaming data, 1,500 call minutes, and 1,500 SMSes. 

If you're travelling to a destination that's not on the list, there are two gigaRoam packs available. Pay $5 for the gigaRoam APAC pass for 1GB of data that's valid for five days (14 destinations). Or pay $15 for 1GB that's valid for 15 days (34 countries).

Roaming packs are automatically activated for giga users once they arrive at an eligible destination. Users can buy gigaRoam packs up to three months before travelling.

Here are some popular giga mobile plans that support roaming add-ons.

How do I activate GOMO roaming?

Download the GOMO app to activate roaming. Use the 'Add-ons' app to choose from Asia or Worldwide roaming. If you have issues with roaming, GOMO advises ensuring Access Point Network (APN) is set to 'hicard'. Check this setting under Mobile Data Network on iOS phones or by searching for 'Access Point Names' on Android phones.

GOMO splits its roaming plans into two geographical categories: Asia, which includes 15 destinations, and Worldwide, which includes 50 destinations. Additionally, there are also single-destination packs available for selected neighbouring countries.

Here are some popular GOMO mobile plans that you can add roaming to.

How do I activate Zero1 roaming?

Zero1 users activate roaming by logging into their Zero1 account via My Services Management. Select a Data Roam add-on either on your travel start date or up to 14 days earlier. Look out for a confirmation email and SMS.

Travellers can use one of 14 Zero1 14 Data Roam packs, which cover destinations across Asia and the rest of the world. We won't list all of them here, but the RoamLite packages offer the best value roaming for Indonesia, Thailand, Malaysia, Asia (19 destinations) and Europe & USA (45 destinations).

Need a Zero1 mobile plan first? Here are some popular picks.

How do I activate redONE roaming?

Activate redONE roaming via the redONE 1app. You need to be a redONE customer for more than six months to activate international roaming for free. Call 1909 to activate. New redONE customers may have to pay a refundable $300 deposit to activate roaming.

Roaming with redONE offers pay-as-you-go, including data, SMS as well as incoming and outgoing calls. They also offer roaming packages, that are valid for 30 days from the day of activation and are valid for Thailand, Oceania (Australia and New Zealand), East Asia (China, Hong Kong, Macau and Taiwan), Asia and USA (9 destinations) and Asean (7 destinations).

Here's a look at some popular redONE mobile plans.

How do I activate VIVIFI roaming?

Activate roaming with VIVIFI by logging in via the VIVIFI.me account. Select 'Manage', then 'Roaming'. Confirm the mobile number you'd like to roam with, then select the 'View/Edit' button beneath 'Action'. Toggle 'Global Roaming' on.

VIVIFI offers roaming in Malaysia, Thailand and Indonesia, as well as four geographical groups: Roam1 (which includes 18 destinations in Asia), Roam2 (81 destinations worldwide), Roam3 (149 destinations worldwide) and Roam4 (China, Hong Kong, Macau and Taiwan).

Here are some popular VIVIFI mobile plans to choose from.

How do I activate MyRepublic roaming?

Download and open the MyRepublic phone app to activate roaming. Look for the Roaming Data Booster option or one of the frequent-traveller options, which are broken into these groups: Asia I (Malaysia, Indonesia, Thailand, Taiwan, Hong Kong), Asia II & USA (China and USA), Asia III & Canada (Japan, South Korea, The Philippines, Canada), Pacific (Australia and New Zealand), Emerging Asia (India, Myanmar, Vietnam, Bangladesh, Brunei, Pakistan, Sri Lanka, and Saudi Arabia) and Worldwide (50 destinations).

Here are some popular MyRepublic mobile plans to consider.

How do I activate CMLink roaming?

By default, CMLink mobile plans include data roaming for mainland China and Hong Kong. CMLink users can also purchase roaming add-ons to use data in a specific country. SMS 'AIR' to 75086 to activate international roaming at no extra charge.

Below is a list of popular CMLink plans that include data roaming for mainland China and Hong Kong.

How do I activate eight roaming?

eight mobile plans come with included data for APAC roaming as well as international roaming to 58 destinations and add-ons for any countries not included.

Activating roaming is as simple as enabling Mobile Data and Data Roaming in your phone's settings, and ensuring that your phone's Access Point Network (APN) is set to "shwap".

Below is a list of popular eight plans that include data roaming.

How do I activate ZYM Mobile roaming?

To activate roaming for your ZYM Mobile service, log into the app, navigate to your account, then add roaming packs as needed. ZYM offers roaming packs for Malaysia, Thailand, Indonesia, 9 or 18 destinations in Asia, and 81 destinations worldwide.

Here are some ZYM Mobile plans to consider pairing with your roaming pack.